At Hero Homes Greater Noida, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit our platform or submit an enquiry regarding the Hero Homes Greater Noida project.
By accessing this platform or submitting your information through an enquiry form, you acknowledge that you have read and understood this Privacy Policy.
1 Information We Collect
When you interact with our platform or submit an enquiry, we may collect information that you voluntarily provide, including:
- Name
- Mobile number
- Email address
- City or location
- Preferred apartment configuration
- Property requirements
- Site-visit requirements
- Enquiry details
- Any other information voluntarily submitted by you
We may collect this information when you:
- Submit an enquiry form
- Request a brochure
- Request project details
- Enquire about pricing or availability
- Request a callback
- Request floor plans or specifications
- Request information about amenities
- Schedule a site visit
- Communicate with our representatives
We may also automatically collect certain technical information when you visit the platform, including IP address, browser type, device information, operating system, pages visited, referring source, and general usage information.
2 How We Use Your Information
The information collected may be used for the following purposes:
- To respond to your enquiry
- To provide information about Hero Homes Greater Noida
- To provide project specifications and configurations
- To share brochures and floor plans
- To respond to pricing and availability enquiries
- To arrange callbacks
- To coordinate site visits
- To understand your property requirements
- To provide relevant project information
- To improve the platform and user experience
- To analyse visitor and enquiry activity
- To improve marketing and communication activities
- To maintain enquiry and communication records
- To comply with applicable legal and regulatory requirements
By submitting your contact information, you authorize our representatives or authorized partners to contact you regarding your enquiry and relevant property information through available communication channels.
3 Property Enquiry and Lead Communication
Information submitted through an enquiry form may be used to connect you with authorized representatives, property consultants, sales representatives, or channel partners who may assist with your property enquiry.
You may receive communication regarding:
- Hero Homes Greater Noida project details
- Apartment configurations
- Pricing-related information
- Availability
- Floor plans
- Amenities
- Project specifications
- Offers, where applicable
- Site visits
- Other information relevant to your enquiry
4 Sharing of Information
Your information may be shared where reasonably necessary for responding to your enquiry and providing requested services.
This may include sharing information with:
- Authorized sales representatives
- Authorized property consultants
- Real-estate channel partners
- Customer-support representatives
- Technology and service providers
- Hosting and technical-support providers
- Analytics providers
- Marketing and advertising service providers
- Communication service providers
- Government authorities or regulatory bodies where required by law
We do not knowingly sell or rent your personal information to unrelated third parties for unauthorized purposes.
Information may also be disclosed when reasonably necessary to prevent fraud, misuse, security threats, unlawful activity, or to protect our legal rights.
5 Cookies and Tracking Technologies
Our platform may use cookies and similar tracking technologies to improve functionality, analyse visitor behaviour, understand website traffic, and improve marketing performance.
Cookies may be used to:
- Remember preferences
- Understand visitor activity
- Analyse traffic
- Measure advertising performance
- Track enquiry activity
- Improve platform functionality
- Improve user experience
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some features or functionality.
6 Third-Party Services
Our platform may use third-party services such as analytics tools, advertising platforms, communication services, social-media integrations, maps, or other external services.
These third parties may collect and process information according to their own privacy policies.
We are not responsible for the privacy practices, content, security, or policies of third-party services. Users are encouraged to review the applicable privacy policies before sharing information with such services.
7 Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against:
- Unauthorized access
- Unauthorized disclosure
- Misuse
- Alteration
- Loss
- Destruction
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
While reasonable measures are taken to protect your information, absolute security cannot be guaranteed.
8 Data Retention
Personal information may be retained for as long as reasonably necessary to:
- Respond to your enquiry
- Provide requested project information
- Coordinate callbacks or site visits
- Maintain business and communication records
- Fulfil legal or regulatory requirements
- Resolve disputes
- Protect legal rights
When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
9 Your Rights and Choices
Depending on applicable laws and circumstances, you may have the right to:
- Request information about the personal data held about you
- Request correction of inaccurate information
- Request an update to your information
- Request deletion of your information where legally permissible
- Withdraw consent for certain communications
- Opt out of promotional communications
You may still receive communications that are necessary to respond to an enquiry, provide a requested service, or comply with applicable legal obligations.
10 Marketing Communications
If you submit your contact information through an enquiry form, you may receive communications related to your enquiry and relevant real-estate opportunities.
Such communication may include information regarding project updates, property details, availability, offers, site visits, or other related services.
You may request to stop receiving promotional communications at any time.
11 Children's Privacy
Our platform is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information has been submitted by a child, we will take reasonable steps to delete such information where required by applicable law.
12 Accuracy of Information
We make reasonable efforts to maintain appropriate information, but users are responsible for ensuring that the information they submit through enquiry forms is accurate and complete.
If you identify inaccurate or outdated information, you may request that it be corrected or updated where applicable.
13 Changes to This Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws and regulations.
Any updated version will be published with a revised "Last Updated" date.
We recommend reviewing this Privacy Policy periodically to remain informed about how your information is handled.
14 Contact and Privacy Requests
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact the authorized representatives associated with the project through the available communication channels.
15 Consent
By accessing this platform or submitting your information through an enquiry form, you acknowledge that:
By continuing to use the platform or submitting an enquiry, you agree to the terms of this Privacy Policy.